Have you changed your mind ?...
Quickly contact our customer service reachable from Monday to Friday from 9h to 19h at
01 77 02 08 85 (cost of a local call).
Items in perfect condition for resale are exchangeable or refundable
within 14 days of your delivery.
Return costs
The return costs are our responsibility if your product does not conform to that which you ordered during the sale.
If a product does not suit you and you wish to exercise your right of withdrawal, the return costs are your responsibility.
Easy return
In all cases and in order to facilitate the return of your items, we will provide you with a prepaid So colissimo label to stick directly on the packaging and you will be able to take advantage of our rates when the delivery costs are your responsibility.
If you prefer to do this yourself, you can use La Poste's services directly.
After validating your return to our service, you have 14 days to return your package to us.
Exchange or Refund
Upon receipt of your package, we will exchange or refund the amount.
The refund will be made within 48 hours depending on the payment method you have selected: credit card, Paypal, check or transfer.
Consult the detailed information on the right of withdrawal